How To Use BugHerd To Review Your Site (Updated 2024)

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You selected your website layout, handpicked photos, and worked through your content. Now it’s time to make sure all your hard work was put together nicely to create your web presence. This is the time to review your testing link!

Throughout the years, we tried many methods to receive our clients’ feedback. Word documents, spreadsheets, phone calls, meetings, etc. Finally, we found a solution that gives us the most flexibility and efficiency – BugHerd.

This awesome software is 100% web based and allows you to review your testing link as if you were sitting right next to us. You simply point, click a specific area, and write your comments. Voilà! We receive your comments on the other end, filter them to make sure your requests fall within the scope of work, and process them accordingly by either assigning them to a team member or by addressing specifics with you.

The setup is very easy and literally takes 2 minutes. Follow the instructions below and you’ll soon be on your way to start your review.

Installation

  1. Go to http://www.bugherd.com/extensions. BugHerd currently works on 3 browsers: Chrome, Edge, and Safari. If you don’t have one of those, please click on one of the links below to download one of them. We recommend Chrome. If you already have one of them, install the extension by clicking “Install” under the browser you already have when you’re on the page above.
    Screenshot of a webpage prompting users to install BugHerd browser extensions. The image shows icons for Chrome, Edge, and Safari, each with an "Install" button below. Learn how to use BugHerd to review your site (updated 2024) efficiently with these easy installation steps.If needed, you can download one of the compatible browsers on the links below:

  2. On the next window, click on “Add to Chrome” or “Get” depending on the browser you choose
    Screenshot of the Microsoft Edge Add-ons page for "BugHerd: Visual Feedback Tool for Websites (Updated 2024)," showing a description, video on how to use BugHerd to review your site, and download button. The extension has 4 out of 5 stars based on 20 reviews.
  3. Click “Add extension” on the popup message.
    Screenshot of a Microsoft Edge Add-ons page for the extension "BugHerd: Visual Feedback Tool for Websites," with a pop-up prompting to "Add extension. Discover how to use BugHerd to review your site (Updated 2024) efficiently.
  4. An icon will be added to the top right corner of your browser.
    Screenshot of a web page from BugHerd displaying a sign-up form for a free trial, with fields for name, email, and organization. A red arrow points to a button on the browser's toolbar. Check out "How To Use BugHerd To Review Your Site (Updated 2024)" for tips!
  5. Click on “Sign Up For a New Account”.
    BugHerd browser extension installation confirmation page with options to sign up for a new account or join an existing team. Learn how to use BugHerd to review your site (updated 2024) and streamline your bug tracking process seamlessly.
  6. Fill out your information, create a password and save it in a safe location.
    Screenshot of a BugHerd website sign-up page featuring a cartoon character with text fields for name, email, and organization, a captcha checkbox, and a blue "Start your free trial" button. Discover how to use BugHerd to review your site (Updated 2024) effectively through this seamless sign-up process.
  7. At this point, simply notify us that you have installed the extension and we will send you the invitation to review and remember what browser you have installed the extension on

Testing

Once you receive the invitation, click on the link (or copy and paste it on the browser you installed BugHerd on) and follow the steps below:

Using the same computer and browser you installed the BugHerd extension, open the link below and run the following test:

  1. On the bottom right corner of the screen, click on the BH button to expand the sidebar
    Webpage of Circeo Law Firm featuring a smiling woman in a white blazer with options to enter name, email, and phone number for a free consultation on the right side. The slogan reads "Trusted Counsel on Your Side." Learn more about how to use BugHerd to review your site (updated 2024).
  2. Click on the + sign
    A person in a white blazer stands next to a form on a law firm's website, ready for you to enter your name, email, and phone number for a free consultation. The firm’s contact number is prominently displayed at the top. Discover how to use BugHerd to review your site (updated 2024) from our blog.
  3. Click on top of the website’s logo.
    Screenshot of Circeo Law Firm homepage featuring a woman in a white jacket, a contact form, and a navigation menu. The site highlights free consultations, confidential services, and a contact number. Learn how to use BugHerd to review your site (updated 2024) for seamless feedback integration.
  4. Type in “test” and click “Create Task.”
    Screenshot of a task creation form on a website using BugHerd. The form includes fields for task details, assignee, severity, and status, with "test" written in the task details field. A red arrow points to the form. How To Use BugHerd To Review Your Site (Updated 2024) explains this feature in detail.
  5. Before you continue reviewing the site, notify us that you have completed the test so we can verify that all looks good on our end.
  6. If all was setup correctly, we will receive your comments along screenshots

Troubleshooting

If you are not seeing the BugHerd sidebar on your browser or if we are not receiving your screenshots, here are a few things to check:

  1. Make sure you are opening the testing link on the same browser you have installed the BugHerd extension on
  2. Make sure you see the BugHerd icon on the top right corner of your browser
  3. Make sure the extension is downloaded and enabled:
    1. Click on Chrome’s menu > More Tools > Extensions
    2. Make sure you see the BugHerd Plus extension and it’s enabled
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