Legal: Terms of Service, DMCA, & Privacy Policy

Who We Are

PaperStreet Web Design is a web design and digital marketing company based in Florida. Our website URL is www.paperstreet.com. For privacy-related inquiries, please contact us at dmca [at] paperstreet.com. 

What Personal Data We Collect and Why

Inquiries and Contact Forms

When prospective or current clients submit a contact or project inquiry form on our website, we collect:

• Name
• Email address
• Phone number (if provided)
• Company name (if provided)
• Project details or message content

Why: To respond to inquiries, provide quotes, and communicate about potential or active engagements. We do not use contact form submissions for unsolicited marketing.

Retention: We retain contact form submissions for as long as reasonably necessary for business purposes, including follow-up and project reference.

Client Account and Project Data

If you are an active client, we may collect and store:

• Billing name and address
• Email address
• Payment information (processed through a third-party payment processor.
• Project files, assets, and communications

Why: To fulfill our contractual obligations, process payments, and manage ongoing projects.

Cookies

Our website uses cookies. A cookie is a small file placed on your device. We use cookies for:

• Essential cookies: Required for the website to function (e.g., session management)
• Analytics cookies: To understand how visitors use our site (see Analytics section below)

You may disable cookies through your browser settings, though this may affect site functionality.

Analytics

This data is collected in aggregate and is not used by PaperStreet to personally identify individual users.

Comments

If our website includes a blog with comments enabled, we collect the name, email address, and comment content you submit. Comments may be visible publicly.

Media

If you upload files or images to our website (for example, as part of a client portal or project submission), please be aware that uploaded files are generally publicly accessible unless we have implemented specific access controls.

Who We Share Your Data With

We do not sell your personal data. We may share data with:

• Payment processors:  We do not store full payment card details ourselves.
• Hosting providers: Our website and client data is hosted by third parties. They process data on our behalf under their own data protection policies.
• Analytics providers: Google Analytics as described above.

Section 1.  Dispute Resolution

1.1  Application of This Section

This Section governs any dispute, claim, or controversy arising under or relating to this Agreement, the Service, or any related communications or interactions between you and PaperStreet Web Design, Inc. (“PaperStreet”). This Section applies regardless of whether the Dispute sounds in contract, tort, statute, or any other legal theory. As used in this Section, “Claimant” means the party asserting a Dispute, and “Respondent” means the party against whom a Dispute is asserted.

1.2  Pre-Dispute Notice Requirements

Before initiating any formal dispute resolution process under this Section, Claimant shall send Respondent a detailed written notice of the Dispute by email to dmca [at] paperstreet.com with delivery confirmation, or by certified mail to PaperStreet Web Design, Inc., 219 SW 17th Street, Fort Lauderdale, Florida 33315. The notice shall include all of the following:

(a)  Claimant’s full legal name and current postal address;

(b)  all email addresses Claimant has used in connection with the Service;

(c)  the specific date or dates on which Claimant accessed the Service that form the basis of the Dispute;

(d)  the specific URL or URLs accessed;

(e)  the approximate timestamps of the access;

(f)  the device type, operating system, and browser used;

(g)  the IP address or addresses used to access the Service, if known to Claimant;

(h)  a factual basis for Claimant’s standing to bring the Dispute;

(i)  a specific description of the conduct alleged and the harm alleged;

(j)  the legal theory or theories on which the Dispute is based;

(k)  the nature of Claimant’s fee arrangement with counsel, if any, including whether the representation is on a contingency, fee-sharing, referral, or hourly basis, the rate or percentage applicable, and the identity of any third party providing funding or financing in connection with the Dispute; and

(l)  a list of all claims, demands, formal complaints, or arbitration proceedings filed by Claimant within the 24 months preceding the notice that assert substantively similar legal theories or arise from substantively similar conduct, including the names of respondents and the disposition of each.

A notice that omits any of the foregoing is procedurally deficient. The dispute resolution timelines under this Section shall not commence until a compliant notice is received. The disclosures required by subparts (k) and (l) are intended to enable good-faith assessment of the Dispute and to enable any arbitrator to screen for fraud, abuse, or improper purpose.

1.3  Informal Resolution Period

Within 60 days of Respondent’s receipt of a compliant notice under Section 1.2, the parties shall engage in informal resolution discussions. Such discussions shall include not fewer than two principal-level meetings, each attended by a principal of Claimant and a principal of PaperStreet. The parties shall coordinate scheduling in good faith, with PaperStreet making available a reasonable slate of dates within the 60-day period and Claimant selecting available dates from that slate. Meetings may be conducted by video conference. Claimants may be accompanied by counsel or an authorized representative. Failure of Claimant to participate in good faith in the required meetings is a material procedural defect, and no arbitration may be commenced unless and until the requirement is satisfied or expressly waived in writing by PaperStreet.

1.4  Binding Arbitration

Any Dispute that is not resolved through the process described in Sections 1.2 and 1.3 shall be resolved exclusively by binding arbitration administered by the American Arbitration Association (“AAA”) under its then-current Consumer Arbitration Rules. Filings with any other arbitration provider shall be deemed procedurally deficient and shall not commence the arbitration. The arbitration shall be conducted by a single arbitrator. Venue for any in-person component of the arbitration shall be selected by Respondent, provided that the venue is reasonably convenient to Claimant; video proceedings shall be permitted at the election of either party.

1.5  Pre-Merits Threshold Review for Good Faith

As a threshold matter and prior to merits adjudication, the arbitrator is authorized to consider, on the arbitrator’s own motion or on motion of a party, whether the Dispute was brought in good faith or bears indicia of fraud, abuse, or improper purpose. In conducting such review, the arbitrator may consider, without limitation, the disclosures provided pursuant to Section 1.2, the specificity and accuracy of the notice provided pursuant to Section 1.2, the conduct of the parties during the informal resolution process required by Section 1.3, the existence of substantively similar claims previously filed by Claimant or Claimant’s counsel, and any other information relevant to the good faith of the Dispute. If the arbitrator finds, by a preponderance of the evidence, that the Dispute was brought in bad faith or for improper purpose, the arbitrator may dismiss the Dispute and may award reasonable fees and costs to Respondent, in each case to the maximum extent permitted by applicable law and the rules of the AAA. This Section is intended to enable fraud screening and shall not be construed to limit Claimant’s ability to assert a good-faith Dispute on the merits.

1.6  Costs and Fees

Each party shall bear its own attorneys’ fees and costs except as otherwise provided in this Agreement or required by applicable law. To the maximum extent permitted by applicable law and the AAA Consumer Arbitration Rules, Claimant shall be responsible for the costs and fees associated with the arbitration; in any event, the allocation of arbitration fees shall comply with the consumer-protection floors imposed by the AAA’s Consumer Arbitration Rules.

1.7  Class-Action Waiver

Each party may bring claims against the other only in such a party’s individual capacity, and not as a plaintiff or class member in any purported class, collective, consolidated, or representative action. The arbitrator may not consolidate more than one party’s claims and may not preside over any form of representative or class proceeding. If any portion of this class-action waiver is found to be unenforceable as to a particular Dispute, that Dispute shall proceed in a court of competent jurisdiction (subject to all other terms of this Agreement, including without limitation Section 1.10), and the arbitration agreement set forth in Sections 1.4 through 1.6 and 1.8 through 1.9 shall be null and void as to that Dispute. The class-action waiver in this Section 1.7 is non-severable from the arbitration agreement; severance of the class-action waiver from the arbitration agreement is not permitted.

1.8  Carve-Outs from Arbitration

Notwithstanding the foregoing, either party may bring an action in a court of competent jurisdiction in Broward County, Florida, for: (a) injunctive or other equitable relief to prevent or stop infringement, misappropriation, or unauthorized use of intellectual property; (b) collection of undisputed amounts due; or (c) any other claim that, as a matter of law, may not be subject to pre-dispute arbitration. The pendency of any such court action shall not affect the parties’ obligations under Sections 1.2 through 1.7 with respect to any other Dispute.

1.9  Survival

The obligations of Sections 1.2 through 1.8 survive termination of this Agreement.

1.10  Governing Law and Venue

This Agreement and any Dispute shall be governed by the substantive laws of the State of Florida, without regard to that State’s conflict-of-laws principles. Any Dispute that is not subject to arbitration under this Section, or that escapes the arbitration agreement for any reason, shall be brought exclusively in the state or federal courts located in or nearest to Fort Lauderdale, Florida. Each party consents to the personal jurisdiction and venue of such courts for any such Dispute and waives any objection based on inconvenient forum or lack of personal jurisdiction.

1.11  Severability

If any provision of this Section 1 is held unenforceable, the unenforceable provision shall be severed and the remaining provisions shall remain in full force and effect, provided that the class-action waiver in Section 1.7 is non-severable from the arbitration agreement as set forth in that Section. Where any provision is held unenforceable in part, the provision shall be enforced to the maximum extent permitted by applicable law.

Section 2.  Digital Millennium Copyright Act (DMCA)

2.1  Notice for Claims of Intellectual Property Violations

If you believe that your work has been copied in a way that constitutes copyright infringement, or that your intellectual property rights have been otherwise violated, please provide the following information to PaperStreet’s designated agent:

• An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright or other intellectual property interest;
• A description of the copyrighted work or other intellectual property that you claim has been infringed;
• A description of where the material that you claim is infringing is located on the website, with sufficient detail for PaperStreet to locate it;
• Your address, telephone number, and email address;
• A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright or intellectual property owner, its agent, or the law;
• A statement by you, made under penalty of perjury, that the above information in your Notice is accurate and that you are the copyright or intellectual property owner or are authorized to act on the copyright or intellectual property owner’s behalf.

Upon receipt of a valid and complete DMCA notice, Company will act expeditiously to remove or disable access to the allegedly infringing material. 

2.2 Counter-Notification Procedures

If you believe that material you posted was removed or disabled by mistake or misidentification, you may file a counter-notification with us by submitting a written communication to our Designated Agent that includes:

• Your physical or electronic signature;
• Identification of the material that has been removed or to which access has been disabled and the location at which the material appeared before it was removed or disabled;
• A statement under penalty of perjury that you have a good faith belief that the material was removed or disabled as a result of mistake or misidentification;
• Your name, address, and telephone number, and a statement that you consent to the jurisdiction of the Federal District Court for the judicial district in which your address is located (or Broward County, Florida, if your address is outside the United States), and that you will accept service of process from the person who provided the original infringement notification.

2.3 Repeat Infringer Policy

In accordance with the DMCA and other applicable law, Company has adopted a policy of terminating, in appropriate circumstances and at Company’s sole discretion, the accounts of users who are deemed to be repeat infringers.

2.4 Designated Agent for Notice

Company’s Agent for Notice of claims of copyright or other intellectual property infringement can be reached as follows:

PaperStreet Web Design, Inc.

Attn: DMCA Agent

219 SW 17th Street

Fort Lauderdale, Florida 33315

Phone: 954-523-2181

Fax: 954-337-6169

Email: dmca [at] paperstreet.com 

Section 3.  Intellectual Property Policies

3.1  Trademark Policy

PaperStreet is a registered trademark of PaperStreet Web Design, Inc. PaperStreet will protect this trademark and reserve all rights associated with it.

3.2  Copyright Policy

All copy text, logos, designs, and materials created by PaperStreet are copyrighted. This includes PaperStreet’s own website and all of its clients’ websites. PaperStreet protects and enforces its copyrights.

3.3  Plagiarism Policy

PaperStreet hosts many websites.  PaperStreet upholds the principle of professional integrity, which is achieved in part by properly referencing and citing content from other web-based sources.

Plagiarism is a fundamental offense against web best practices and an expression of poor professional judgment. Plagiarism can damage your credibility, duplicate content has a negative effect on search rankings, and plagiarism may violate the law and result in serious legal and monetary repercussions. For these reasons, PaperStreet strongly discourages copying content from other sites and encourages unique, engaging content on every page.

If PaperStreet detects content on your website that has been copied from other sources without proper citation, PaperStreet maintains the right to:

• Refuse to publish pages with copied content (you may publish them yourself);
• Remove any links to your website from PaperStreet’s blog or social media accounts, disassociating from your firm or business, including website credit.

In addition, if your website is found to contain plagiarized content, PaperStreet will not:

• Submit the website for an award;
• Feature the website on PaperStreet’s online portfolio or anywhere on the PaperStreet website;
• Promote the website launch via PaperStreet’s blog and social media accounts;
• Reference the website in any public relations material.

If you are struggling to provide unique content for your site, PaperStreet encourages you to take advantage of its content writing services or to hide pages from view and populate them with unique content when able. An approaching deadline is not an excuse for plagiarism. 

Upon receipt of a valid and complete DMCA notice, Company will act expeditiously to remove or disable access to the allegedly infringing material. 

Section 4.  Tracking Technologies and Consent

4.1  Technologies in Use

PaperStreet may use tracking technologies provided by third parties to enable analytics, advertising, attribution, and related functionality. The technologies currently may use include:

Analytics:

• Google Analytics – collects data on page views, session duration, traffic sources, and user interactions to help PaperStreet understand how visitors use the Service.

Advertising and Attribution:

• Meta (Facebook) Pixel – tracks conversions and enables audience targeting for advertising on Meta platforms.
• Google Ads Tag – tracks conversions and ad performance for PaperStreet’s Google Ads campaigns.
• LinkedIn Insight Tag – tracks conversions and enables audience targeting for advertising on LinkedIn.

Email and CRM Tracking:

• Mailchimp – places tracking pixels in email communications to track opens and link clicks for email marketing purposes.

These technologies may collect information about your interactions with the Service, including page views, navigation patterns, click events, device and browser information, IP address, approximate location derived from IP, referrer information, and similar data. Data collected by these technologies may be transmitted to and processed by the third-party providers listed above, in some cases on servers located outside your country of residence.

4.2  Consent Through Use (U.S. Users)

By accessing the Service and continuing to use it, U.S.-based users acknowledge and consent to the use of these tracking technologies and to the collection, transmission, and processing of data described in this Privacy Policy. If you do not consent, do not use the Service. 

4.3  Optional Opt-Outs

You may control or limit certain optional tracking through:

• Standard browser controls, including cookie blocking and Do Not Track signals;
• Our cookie preferences interface, where available on our website;
• The opt-out mechanisms made available by the third-party providers we use, including: Google Analytics opt-out (tools.google.com/dlpage/gaoptout); Meta privacy controls (www.facebook.com/privacy); Google Ads settings (adssettings.google.com); LinkedIn ad preferences (www.linkedin.com/psettings/); and Mailchimp unsubscribe links included in each email.

 Your election to limit optional tracking does not affect your ability to use the Service.

Section 5.  Disputes Regarding Data Handling

Any dispute, claim, or controversy arising under or relating to the collection, use, sharing, processing, or retention of data under this Privacy Policy is governed by the dispute-resolution provisions – including the pre-dispute notice requirements, informal resolution requirements, arbitration agreement, class-action waiver, governing law, and venue – set forth in Section 1 of the Terms of Service. By using the Service, you agree that any such dispute will proceed in accordance with those provisions and will not be brought as a class, collective, consolidated, or representative action.

Section 6.  Substantiation of Data-Handling Claims

If you believe your data has been collected, used, shared, or processed in violation of this Privacy Policy or applicable law, you must provide PaperStreet with all of the following as part of your pre-dispute notice under Section 1.2 of the Terms of Service:

(a)  a complete, unedited copy of the data forming the basis of your claim;

(b)  a detailed written explanation specifying the nature of the alleged violation, the date(s) on which it occurred, the URLs accessed, the device and browser used, and the IP address(es) used to access the Service if known;

(c)  the legal theory or theories on which the claim is based; and

(d)  a description of the harm alleged.

This requirement is intended to enable a meaningful investigation of any alleged violation and shall not be construed to limit any rights you have under applicable law.

Section 7.  Jurisdiction-Specific Rights

7.1  California Residents (CCPA/CPRA)

PaperStreet Web Design, Inc. is a small business and believes it does not currently meet the thresholds that would make the CCPA/CPRA mandatory.  If you are a California resident, you may have the following rights under the CCPA/CPRA, to the extent applicable:

• Right to Know: The right to request disclosure of the categories and specific pieces of personal information PaperStreet has collected about you, the categories of sources, the purposes for collection, and the categories of third parties with whom it is shared.
• Right to Delete: The right to request deletion of personal information PaperStreet has collected about you, subject to certain exceptions.
• Right to Correct: The right to request correction of inaccurate personal information.
• Right to Opt Out of Sale or Sharing: PaperStreet does not sell personal information for monetary consideration. To the extent PaperStreet “shares” personal information for cross-context behavioral advertising (as defined by CPRA) through use of the Meta Pixel, Google Ads Tag, or LinkedIn Insight Tag, you may opt out by using the opt-out mechanisms described in Section 4.3 or by submitting a request to dmca [at] paperstreet.com.
• Right to Non-Discrimination: PaperStreet will not discriminate against you for exercising your privacy rights.

To exercise your California rights, contact PaperStreet at dmca [at] paperstreet.com or by mail at 219 SW 17th Street, Fort Lauderdale, Florida 33315. PaperStreet will respond within 45 days as required by law.

7.2  European Union and United Kingdom Residents (GDPR / UK GDPR)

To the extent GDPR or UK GDPR applies, EU and UK residents may have the following rights:

• Right of access to personal data processed by PaperStreet;
• Right to rectification of inaccurate data;
• Right to erasure (“right to be forgotten”) in certain circumstances;
• Right to restriction of processing;
• Right to data portability;
• Right to object to processing based on legitimate interests;
• Right to withdraw consent at any time where processing is based on consent.

To exercise these rights, contact PaperStreet at dmca [at] paperstreet.com. PaperStreet will respond within 30 days as required under applicable law. If you are not satisfied with PaperStreet’s response, you have the right to lodge a complaint with your local data protection authority.

Legal basis for processing: To the extent GDPR/UK GDPR applies, PaperStreet processes personal data on the basis of: (a) legitimate interests (analytics and service improvement); (b) consent (advertising and marketing tracking, where opt-in consent is obtained); and (c) contractual necessity (service delivery).