Why Host with PaperStreet
There are hundreds of discount hosts available, we have tried them all. We get it; they are cheap. It may seem like a good deal. They have all regularly failed to meet our clients’ needs.
There are hidden costs that are not included in discount hosting prices, such as upgrades, security, training, assistance, and the headaches of managing your platform. Sometimes a site loads slower as they overprovision their servers. Sometimes a site gets hacked because of a lack of proactive upgrades. Sometimes DNS records drop, causing a site to crash. But ultimately, something happened that wasted massive amounts of time and money for our clients. Instead we decided to build a platform that has no headaches and offers a better level of support. PaperStreet is your best choice because we save money, save time, and save you headaches.
Host with a Better Provider
We decided we could do it better. We decided to build our own high-end platform with fewer headaches.
We want our clients to have a single point of contact, a flat rate support plan, knowledgeable staff that solves issues in real-time, overall 99.999% reliability with a high-speed network, SSL installs, content delivery networks (CDN), staging, SendGrid, built in Cloudflare security, advanced caching, daily backups and the latest technology.
Save Money - Flat Rate Support with No Extra Costs
Our hosting is flat rate and includes support. You will save money as proactive updates are included to ensure security, speed, and reliability. Discount hosts will not help with platform updates, training, and plugin research. You pay extra for that and end up spending more for support on a yearly basis.
Save Time - A Single Phone Call with No Phone Queues
If there is ever an issue, you can call us directly for a fast resolution. You do not have to wait 20 minutes to talk to an offshore support rep who may not be able to help directly. We have a support team that can answer any question and fix your problem, even on an emergency basis. We also help with all training, plugin research, and debugging. Again, those are services that are not offered by discount host providers.
Save Headaches - 99.999% Reliability, Backups, Staging, SSL, Caching, & Security
Our hosting platform has 99.999% uptime (five-nines), which means that your website is only down a few minutes per month for routine server maintenance. We back up your website every day too in case of an issue. Our server centers offer SSLs, CDNs, Cloudflare DDoS prevention & security, advanced caching, daily security scans and more. We also offer staging servers for larger updates. We keep everything running, secure, and up-to-date so that you can concentrate on your business and not hosting.
What is Included in our Support Platform
Our plan is simply not just hosting. Yes, while our plan includes hosting, we do much more:
- Training on Wordpress:We provide website seminars, publish material regularly to answer popular questions, and are always available to show you how to make an update.
- Proactive Upgrades of WordPress:WordPress itself and WordPress plugins need to be updated on a regular basis. Our team proactively installs the latest versions of the software.
- No Headaches:We make sure you focus on practicing law, not tracking down why a site is offline. We help with all the hosting acronyms, DNS, SSL, FTP, SSH, HOST A, Nameservers, and more.
- Speed:We feel the need, the need for speed. WordPress installs run fast on our platform powered by Google. Our Cloudflare caching technology and CDN speed up file delivery. With certain hosting companies, you can run into slow sites. With us, the sites simply load fast and have 99.999% uptime.
- Security:We keep your site safe. We limit disk write capabilities, have disallowed plugin lists, password security requirements, encrypted data, limit brute force login attempts, block spambots, automatic updates, and have secure backups.
- Upgrades to WP and Plugins:You need to upgrade WordPress at minimum monthly and backup first. Sometimes upgrades lead to errors that need resolution. We do this all for you, saving time.
- Staging:We are able to stage your website changes for review and then push live, which helps test out code before it goes live. It saves time in development too.
- SSL for Free:Keeping your site secure is key to a good web presence. Free SSL is included with your website launch. No ongoing fees for any WordPress SSL.*
- Experience:We are more than just a web host. We have developed over 500 true custom websites (not just using ThemeForest templates). We know how to resolve any WP code issue.
- Recommendations:We make good recommendations for plugin use. Need a new tool? We can help find a plugin to meet your needs.
- Monitoring:We keep the site stable. We monitor your website for downtime and errors. We have auto-provisioning if our Google servers ever fail.
- CDN for Free:This speeds up your website. Content Delivery Network is included for Free.
- Page Performance Tips:Is your site acting slow? We have tools to help with performance.
- Disallowed Plugins:We have a list of disallowed plugins that can harm your website or impact speed. We make a list of best practice plugins for your website.
- Backups:Errors can happen. We have separate daily backup files for all clients in case of emergencies. We can restore files back many weeks in case of errors.
- 24/7 Support:Call us anytime. We are available via phone, unlike hosts that only offer chat or email.
- FreeMalware Cleanup:If your site is ever hacked, we will clean it for free. A $500+ insurance policy.
- Sendgrid Free: We offer free form delivery at a 99.99% delivery with logging ($89 value per month).
- Gravity Forms Elite License: Gravity Forms Elite License ($260 value per year).
About Website Maintenance
Some quick facts about our website support:
- We have been maintaining websites for more than 20 years.
- We have always provided same business-day updates. Clients often remark on how fast we work for them.
- We pride ourselves on making sure our clients' sites, once online, stay online and up to date.
- We can help with simple edits, complex additions or complete redesigns of websites.
- We offer hosting, email, assistance with domain names and website reporting features that help you track traffic and statistics.
- Our maintenance work is done on an hourly rate, prorated for only the time we actually spend working on your site. You don't waste money for time not spent on your website.
- Finally, we make sure our edits are done right the first time. We save you time and money because of our experience and passion for same-day service.
Same-Day Updates, You Never Wait
Don't wait days or weeks. We do same business-day edits.
100% Right, So You can Focus on Your Business
We know your time is valuable. That's why we make edits right 100% of the time.
Support When You Need It
We have a support team that can answer any question and fix your problem the same day.
Fast, Accurate Service Solves Your Problems
We're There for You in an Emergency
- One of our clients called our emergency line at 2 a.m., panicked that his website was down. He had chosen to host his website with a different company, and that host had crashed. Although the problem was not ours to fix, we researched the issue immediately and advised him on how to contact his host, getting the site back up and running.
- One of our clients called in and told us that they had sent out a newsletter to a mailing list of about 500 people with the wrong URL written on it. We immediately wrote a redirect for it so that the URL in their newsletter worked.
We Provide Fast, Efficient Solutions
- A UK-based law firm needed to change its address everywhere on its website. This was immediately assigned and all changes were made that day.
- An IT company working for a west coast law firm contacted us regarding DNS record changes that affected their email and needed to be made that Friday. A developer stayed late to make sure the change was made.
- A client started receiving lots of automated spam through their contact form and forwarded us an example. We upgraded their e-mail script using our latest spam protections, which stopped the flood of junk mail.
- A client wanted to create an online job application page, with a noticeable link to it on the home page. The application form would e-mail different people, depending on the location chosen. The design team created an icon for the home page, and the developer used existing site elements to create a nice form that matched the site. The new page and form was created within 5 business days and launched the next week after some revisions.
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Features of Web Hosting
Support Available 24/7
We have a support team that can answer any question and fix your problem the same day.
No worries about losing important data or information.
Many hosting services offer 99% reliability, but that equates to almost four days a year. We deliver 99.99% reliability. Accept nothing less.
Dynamic menus, news flashes, CSS styles, printer friendly pages, vCards, calendars, W3C compliance, search reports and more.
Our 7 Guarantees
Keeping 2,000+ clients happy since 2001.
You Will Love Your Design
We design to please you and your clients
24-hour turnaround edits during business hours
We provide knowledge to help you expand
No Hidden Charges
We quote flat-rate projects
Own Your Site
No strings attached
SEO, PPC, Content + Design = Clients
We Make Life Easier
One agency for Web, Branding and Marketing
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"PaperStreet Web Design’s efforts have increased conversions and the number of visitors to the platform substantially. The team has worked fastidiously to deliver satisfying products quickly. They have been accessible and encouraged innovative platform improvements, supporting continued partnership."