How Do You Find Your Browser or Screen Information?
By Kyle on March 28, 2023 in Web Hosting & Support
If you are ever unsure of what browser you are using and/or the specifics at which you are viewing a webpage, the following is a great resource: https://www.whatismybrowser.com/.
With this website, you can see:
- The browser you are using
- The browser version
- Is the browser out of date?
- The browser version
- The size of the screen you are viewing
- If certain settings are enabled / disabled
If you are seeing something on your website that seems “broken” or are having difficulty sending a screenshot, then the aforementioned website is also a good option to allow us to assist.
Once we receive the information, we can get a better understanding of what you might be seeing.
How do you send this information?
All you need to do is:
- Open the link ( https://www.whatismybrowser.com/ )
- This will automatically compile the information needed
- Copy / paste the link or “Copy URL to clipboard” and send that back to us in an email
Some common issues we see:
- Your browser is out of date and needs to be updated
- JavaScript is turned off
Once we have the information from the website, we can try and debug / replicate the issue. If we are still unable to solve the problem, we will further debug or come up with other solutions.
