1. Interactive Content.
Interactive content such as polls, surveys, quizzes, and calculators can attract and engage users and yields 2X the conversions of static content. Other examples include chatbots and interactive maps, timelines, and quiz-like forms.

interactive content example

2. Content Tailored to Voice Search.
At least half of all web searches are conducted by voice. Content tailored to voice queries – such as FAQs, tailored headlines and incorporating long-tail keywords into the content – is more important now than ever before.

A person holds a smartphone, interacting with a voice assistant, indicated by a colorful sound wave and a microphone icon overlay.

3. Personalized Content.
Clients want to engage with firms that provide a highly personalized experience. Content and calls to action are more impactful when they are personalized to the user. Lawyers can also automate the curation and delivery of content relevant to clients, for example, with newsletters or client alerts tailored to various market segments.

A statement from the founder is displayed, thanking website visitors and offering attorney services. The image includes a photo placeholder of the founder and a separate small image of an online agent.

4. Topic Hubs.
Topic-focused content pillars help lawyers build topical authority in their practice niche.

Personal Injury services listing various types of accidents: truck accident, car accidents, slip & fall injuries, premises liability, dog bite, wrongful death, motorcycle accidents, catastrophic injuries.

5. Solution-focused Long-form Content.
Content that is 1,500+ words is favored by Google and is more likely to be featured in Google’s snippets (or a similar widget).

A computer screen displays a word processor document titled "Social Security Disability." A pop-up box shows word count information, indicating 1405 words and providing additional character statistics.

6. Storytelling.
Forging an emotional connection with users is a powerful way to promote conversions. Convey a story the reader can relate to. Address and solve their pain points. Show you’re human.

A pop-up on a website features a man in a dress shirt and tie promoting "Jake's Blog," encouraging users to subscribe for updates on securities law.

7. Next-level Visuals.
Charts, graphs, custom imagery, and video clips are more important than ever, boosting traffic and social shares.

Map highlighting the state of Mississippi with a focus on Jackson. Text box provides a P.O. Box address in Jackson, Mississippi, and mentions their presence in the Jackson area for 57 years.

8. Content Marketing.
This is one of the most effective ways to drive traffic and generate leads through content that educates, inspires and informs, providing value to the reader.

A website interface with sections for Blog, Notable Decisions, Safe Parent App, Press Releases, Child Victims Act, Predator Priest Index, Videos, and Case Results. Each section has a thumbnail and link.

9. Audience Building.
Build a loyal audience by answering client questions, solving client issues, and becoming a trusted resource. You can then market to and monetize that audience and grow your practice.

List of categories including General FAQs, Applying For Benefits FAQs, Appealing A Denial FAQs, Filing A Lawsuit FAQs, and Alternative Dispute Resolution FAQs with expandable options indicated by plus signs.

10. Analytics.
Analyze high-performing, low bounce rate pages and produce more similar content. Let data drive your content decisions.

Screenshot of a Google Analytics dashboard showing a line graph of pageviews from December 15, 2020, to December 21, 2020. The left sidebar highlights the 'Behavior' section with the 'All Pages' category selected.

11. Reposting.
Producing fresh content and blogs on a weekly basis can be a time and budget strain. Tweaking older, well-performing posts and republishing them with a recent date is an easy way to push great content to the forefront and give it new life.

12. Repurposing.
Work smarter, not harder by repurposing content that you have already written. For example, distribute monthly blog posts in a newsletter or gather content with a common theme and create an ebook.

13. Content Mapping.
Map out your customer’s journey and develop a strategy for delivering the right content to the right users at each point in the lifecycle. Ask yourself what kind of questions they are asking and when.

A website dropdown menu titled "Who We Help" with options including Truck Drivers, Factory Workers, Medical Professionals, and Veterans. An arrow points to the menu's title.

14. Omni-channel Content Strategies.
Establish a strategy and consistent voice when marketing across multiple channels (social media, websites, blogs, YouTube, etc.).

15. Establish a Style Guide.
Style guidelines matter. Is your firm name abbreviated five different ways throughout your copy? Do you have a collective opinion on what phone numbers to use? These decisions matter and help reinforce your branding on the web.

A Google Docs page titled "Web Content Guidelines" displaying a list of sections including Grammarily, Best Practices, SEO Guidelines, AP Style Guidelines, and various writing tips with page numbers.

16. Guest Posting.
Raise brand awareness and drive traffic through guest posting on influencer sites and media outlets.

Article titled "Video Marketing That Works For Lawyers" on Forbes, written by Peter Boyd, featuring insights on video marketing for legal professionals. The page includes colorful graphics.

17. Live Video.
Experts predict that during 2023 video will grow to 75% of mobile traffic. Leverage the growing popularity of video streaming through live vido and podcasts. Source Ericsson report.

Screenshot of a website offering videos to help understand Florida law. A dropdown menu with various legal topics is displayed, with "Show All" selected. Multiple video thumbnails are visible below.

18. Try to Beat the Featured Snippets.
Using Google Predictive Search (see SEO section) you can try and beat your competitors to get the Featured Snippet by answering questions directly.

Search results page displaying ads and links for IRS tax audit lawyers in Boston. The results include law firms highlighting their expertise in tax audit defense and legal services.

19. Keep FAQs on Main Pages.
We find that incorporating FAQs as headers into practice pages is better than a single FAQ page.

A webpage for Bloom Legal LLC law firm detailing information about car accident lawsuits, with a section on proving damages. An arrow points to the heading "Do Car Accident Claims Frequently Go to Trial?.

20. Add Local Content.
To rank for a targeted local area, you need content about that area to support it. Consider state or city pages and incorporate local keywords within your content optimization.

List of office locations with a yellow arrow pointing to "Allentown Personal Injury Lawyer." Other locations listed are Bethlehem, Doylestown, Stroudsburg, and Easton.

21. Infographics are Trending.
An infographic is a way to summarize data and information in an engaging way visually. Using infographics is a great addition to your content strategy and can simplify your messaging by aiding the user to understand via a visual presentation. Infographics are also commonly shared on social – a huge bonus.

CHAPTER 9 – OFFLINE MARKETING

Content That Keeps Eyes on the Page

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