Please note due to COVID-19, Google is currently prioritizing health-related businesses and is temporarily reducing features on Google My Business listings. During this time, Google has suspended the ability to post Google reviews, replies to reviews and Q&A’s. There may also be a delay in assistance from Google support for listing updates and verifications.
Your current Google reviews are still active and online, but clients will not be able to add new ones. We recommend to pause any active requests to your clients to post new reviews until Google makes this feature available again. For more information please see the full post here.