How To Do a Hard Refresh

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When edits are made to your website, you may not be able to see them at first glance. This is because your browser saves “assets” from your site so the page loads faster (i.e., caching). This includes items that are typically not changed often (e.g., images. HTML, CSS, etc.).

We have also seen instances when you might even get sent a link to your own new website that was in development, and a hard refresh is needed to view the completed/updated version.

If you recently launched your website and are unable to see the new version, it could be due to several factors. If, for some reason, you are not interested in clearing your cache, then a hard refresh might be able to solve the issue.

How to Do a Hard Refresh on a PC

Ctrl + Shift + r

How to Do a Hard Refresh on a Mac

Command + shift + r

Notes:

  • Make sure to follow the order and hold all of the keys down until the page refreshes
  • You do not need to actually press the “+” key

After doing the above (maybe twice, just to be safe), you should see your webpage reload with the changes made.

If the issue is not resolved and/or you are still not seeing the edit you requested, contact your web services provider. If you do not have one, please feel free to contact us.


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