Website Support
Fast, Reliable, Efficient.
Same-Day, Accurate Updates

Case Studies

Fast, Accurate Service Solves Your Problems

We're there for you in an emergency:

• One of our clients called our emergency line at 2 a.m., panicked that his website was down. He had chosen to host his website with a different company, and that host had crashed. Although the problem was not ours to fix, we researched the issue immediately and advised him on how to contact his host, getting the site back up and running.
• One of our clients called in and told us that they had sent out a newsletter to a mailing list of about 500 people with the wrong URL written on it. We immediately wrote a redirect for it so that the URL in their newsletter worked.

We provide fast, efficient solutions:

• A UK-based law firm needed to change its address everywhere on its website. This was immediately assigned and all changes were made that day.
• An IT company working for a west coast law firm contacted us regarding DNS record changes that affected their email and needed to be made that Friday. A developer stayed late to make sure the change was made.
• A client started receiving lots of automated spam through their contact form and forwarded us an example. We upgraded their e-mail script using our latest spam protections, which stopped the flood of junk mail.
• A client wanted to create an online job application page, with a noticeable link to it on the home page. The application form would e-mail different people, depending on the location chosen. The design team created an icon for the home page, and the developer used existing site elements to create a nice form that matched the site. The new page and form was created within 5 business days and launched the next week after some revisions.